Thanks for understanding that we cannot accommodate drop-in visits at this time.
We appreciate your business and your understanding!
xo Mókus & Joseph
HOURS |
Mon - Thurs | 7:00am to 3:30pm |
HOW TO RENT |
The best way to get started is to send us a worksheet of your selects. Include your dates, shoot location and job reference in the notes. We’ll check availability and place them on hold for you. We will reach out if another client wishes to confirm an item you have on hold. We'll email you a Quote, credit card authorization and rental agreement (both can be downloaded from the links). For a returning customer we’ll verify the card on file. Once you confirm, we’ll need 2 to 4 hours to wrap. For clients who just have to wait till the last minute to let you know, a rush order fee will be added. All payments can be made on Credit or Debit cards only. We no longer accept checks or carry open accounts. |
THE WEBSITE |
On Mobile? Pro tip: Turn your phone to landscape in order to access full photos and the worksheet. Everything in our inventory is photographed and online. The website image is the best color reference for how the piece will look on set. Items in each category are listed in order of size from small to large. Note that many Set Pieces and Surfaces are separated in the Nav Bar. A search will return results for both. It It's useful to also search by Color. Make a worksheet. It is your visual checklist and streamlines your job of selecting, editing, and sharing with colleagues, clients and us. When you check the boxes for Send This Email To: it is not necessary to retype your own email address or ours. Remember the worksheet will self-clear when you leave the website or close your browser |
WRAPPING |
Surfaces are wrapped in our custom sewn blanket ‘sleeves’ with velcro tape. Please ensure surfaces are returned to us in their sleeves. A shipping label is placed on the blanket on the front face of the surface. Keeping these labels on the blankets will help you when re-wrapping and help us identify your return. DO NOT STACK MARBLE and STONE IN TRANSIT - EVEN ON A CART FROM TRUCK TO ELEVATOR. |
PICKUPS & DELIVERIES |
You arrange pickup and return deliveries. We can recommend a courier. PLEASE NOTE Large (4ft x 6ft and over) and/or Heavy (65 pounds and over) surfaces must be handled by a two person courier team. Large and heavy surfaces won’t be released to any one person. Surfaces will not be released to bike messengers and we highly recommend professional couriers over DIY moving for marble and stone. |
PRICING |
The rental price listed online is for a 5 business day or 1 calendar week rental. Rentals beyond 1 week are Extended and are prorated at 20% of the original (pre-tax) fee per day. We do not offer discounts or negotiate pricing for editorials, large rentals, tests or shorter shoots. Due to consistent inflationary pressures beyond our control, our rental prices were raised by 5% as of February 1st, 2022. This is reflected as a separate line item on every invoice. Inflation Surcharge - as of FEB 1st, 2022 Cancellations on confirmed orders that have already been wrapped will be charged a 50% cancellation/restocking fee. In the event we’d lost a rental on any item in that order, the full price will be charged. |
REPAIRS, REPLACEMENTS & INSURANCE |
Renter assumes full responsibility for lost or damaged goods (per signed rental agreement). Damaged items must be returned. Repair fees are assessed on a case by case basis and are charged when we must go beyond usual cleaning and maintenance. Replacement fees are for cases of items being damaged beyond repair. Replacement fee is set at 6x the surface’s rental cost. Marble and Stone is set at 10x the surface rental cost. This fee is separate from the rental fee. We recommend insuring items at 6x the total rental cost for both transportation and on set. Accidents happen, we understand. IF anything is damaged on set we appreciate a courtesy heads up email or phone call. |
TAKING CARE OF SURFACES ON SET |
We do our best to keep our surfaces in the best condition possible for you; we expect you do the same for us. If you have any uncertainty, we’re happy to take your call or email, don’t hesitate with any questions! We can guide you to ensure stress-free shooting and happy returns! Surfaces like Solid Acrylic, Corian, Formica, Resincoat Cement and Industrial Finish are spill proof. They may be cleaned with windex and paper towels. Note that plastic will melt and bubble if left under hot lights or LED lights. Surfaces like Marble, Venetian Plaster, Cement, Zinc and Wood are NOT spill proof and in fact can be damaged easily by anything organic or wet. Please note this when shooting any:
Consider a layer of acetate on top of the surface. Please do not drag anything across surfaces as they scratch easily and we aren’t always able to repair them. Place a thin layer of felt or a paper towel 'coaster' underneath anything, but especially cement set pieces, rocks, or plates with coarse bottoms. Tape can often remove finishes on woods painted surfaces, and cements Other things to be aware of that can cause damage are:
Please be cautious of those things on set as well. |
CUSTOM / SALES |
We're not selling inventory at the moment or making custom rental/sales items. Everything is made here by hand in our West 30th street studio, so replicating or replacing is no small task. Let us know if you wish to be added to an eventual Sale list. |
SHIPPING |
We do not crate and ship out of town via Fedex, UPS or USPS. |
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Emergency contact number:
917-821-3037
December 2022